1. General These Terms apply to all orders between you as the customer and Rney Holdings B.V., Joop Geesinkweg 701, 1114 AB Amsterdam-Duivendrecht, Netherlands.
2. Shipping & Logistics Location All orders are processed and shipped directly from our central logistics center in the Netherlands: Shipping Location: De Poort 85, 4411 PB Rilland, Netherlands.
3. Use of Website The website may only be used for lawful purposes. Unauthorized copying of content or use of automated systems (bots/scrapers) is prohibited.
4. Conclusion of Contract Product displays are non-binding. A contract is formed only upon our email confirmation of your order.
5. Prices and Shipping Costs All prices are in Euro (€) and include VAT. Shipping costs from our Rilland warehouse are displayed transparently at checkout.
6. Product Representation Images are for illustrative purposes. Minor deviations in packaging or lighting do not constitute a defect.
7. Payment Terms We accept Credit Card, PayPal, Klarna, and Shopify Payments. Processing and shipping from Rilland, NL, begin after full payment.
8. Delivery and Lead Times Shipping is handled by DHL, DPD, or similar carriers. Standard delivery time is 1–9 business days.
9. Right of Withdrawal & Returns Consumers have a 14-day right of withdrawal.
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Return Address: All returns must be shipped directly to: De Poort 85, 4411 PB Rilland, Netherlands.
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Hygiene Exclusion: In accordance with EU standards, the right of return for perfumes and cosmetics expires once the original plastic wrap or seal is removed.
10. Warranty & Liability Statutory warranty rights apply. We are not liable for damage caused by improper storage or use.
11. Allergy Disclaimer Customers must check the ingredients list before use. We are not liable for allergic reactions if ingredients were correctly declared.
12. Retention of Title Goods remain the property of Rney Holdings B.V. until fully paid.
13. Website Errors We reserve the right to correct obvious errors in pricing or descriptions and cancel affected orders.
14. Force Majeure We are not liable for delays caused by natural disasters, strikes, or transportation failures.
15. Dispute Resolution The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr
16. Governing Law Dutch law applies. The place of jurisdiction for businesses is Amsterdam.
17. Additional Notices We are an independent distributor (not the manufacturer). Availability and pricing are subject to change.
17. Zusätzliche rechtliche Hinweise Wir sind ein unabhängiger Händler und Distributor (nicht der Hersteller). Preispolitik und Produktverfügbarkeit können sich jederzeit ändern.
Contact
Rney Holdings B.V.
Joop Geesinkweg 701
1114 AB Amsterdam-Duivendrecht
Niederlande
📧 E-Mail: Support@ataraj.at
📱 WhatsApp: +43 670 3081293